After thousands of Yahoo customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Yahoo: I forgot my password and I changed my phone number.; i accidentally deleted my inbox and want my emails back; i have forgotten the answer to my security question so i cant open my mail i need your help; I am locked out of both of my ymail accounts so I can't get a new code.*Can you please help me get back in.; yahoo does not recognize my user name or e-mail address; why did you mess with yahoo cannot get into email... So we put together this guide to try to help. It has 5 step(s) to it. It takes an average of 118 minutes to get through these steps according to other users, including time spent working through each step and contacting Yahoo. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.